Terms of service

These Terms of Service (“Terms”) apply to all users of the Zylo streaming platform and related services available at watchzylo.com and through any Zylo mobile, desktop, or TV applications (collectively, the “Services”). The Services include access to licensed and original streaming content, platform features, software, and user interfaces provided by Zylo (“Company,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.


1. Eligibility

You must be at least 18 years old (or the legal age of majority in your location) to create an account and purchase a subscription. If minors access the Services, they must do so under the supervision of a parent or legal guardian.


2. Your Account & Security

You are responsible for:

  • keeping your login credentials confidential

  • all activity that occurs under your account

  • notifying us promptly of any unauthorized access

Account sharing outside your household is not permitted.

We may suspend or terminate accounts that violate these Terms.


3. Subscriptions, Billing & Auto-Renewal

Access to Zylo generally requires a paid subscription.

By subscribing, you authorize Zylo to charge your selected payment method on a recurring basis (e.g., monthly or annually) until you cancel.

  • Subscription fees are charged at the start of each billing period

  • Applicable taxes may apply

  • Prices may change with prior notice

Payments are processed securely by third-party payment processors. We do not store full credit card numbers.


4. Cancellations & Refunds

You may cancel your subscription at any time in your account settings. Cancellation stops future billing, but does not automatically refund prior charges.

Unless otherwise required by law, subscription payments are non-refundable.

If you believe you were charged in error, contact us at support@watchzylo.com.


5. License & Permitted Use

Zylo grants you a limited, non-exclusive, non-transferable, revocable license to stream content through the Services for personal, non-commercial use only.

You agree NOT to:

  • download, copy, record, mirror, or capture content

  • publicly perform, broadcast, or distribute content

  • sell, transfer, or sublicense your access

  • bypass DRM, geo-blocks, or security features

  • share your login credentials

  • access the Services in violation of applicable law

All content remains the exclusive property of Zylo or its licensors.


6. Content Availability & Streaming Quality

Content availability may change over time. We may add, modify, or remove titles without notice.

Streaming quality depends on factors including:

  • internet bandwidth

  • device type

  • network traffic

  • geographic location

We do not guarantee uninterrupted or error-free performance.


7. Intellectual Property

All Zylo trademarks, logos, software, graphics, and content are owned by Zylo or its licensors and protected under intellectual property laws.

No rights are transferred to you other than the limited license described in Section 5.


8. Copyright Concerns (DMCA Notices)

If you believe content on Zylo infringes your copyright, please contact:

📧 support@watchzylo.com

Include the required DMCA elements in your notice. We will review claims and, where appropriate, remove or disable access to disputed content.


9. Third-Party Services

We may work with third-party vendors to provide hosting, analytics, payment processing, and other functionality. Use of the Services may also be subject to those providers’ policies.

We are not responsible for third-party websites or services accessed through Zylo.


10. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, Zylo disclaims all warranties, express or implied, including:

  • merchantability

  • fitness for a particular purpose

  • accuracy

  • reliability

  • availability

Use of the Services is at your own risk.


11. Limitation of Liability

To the fullest extent permitted by law, Zylo and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, revenue, profits, or service interruption.

Zylo’s total liability for any claim shall not exceed the amount you paid for the Services in the six (6) months preceding the claim.

Some jurisdictions do not allow certain exclusions — in such cases, limitations apply only to the extent permitted by law.


12. Indemnification

You agree to indemnify and hold Zylo harmless from any claims, damages, or losses arising from your violation of these Terms or misuse of the Services.


13. Termination

We may suspend or terminate access to the Services at any time for violations of these Terms, fraud, or unlawful activity.

You may end your use at any time. Subscription cancellations take effect at the next billing cycle.


14. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules.

You agree to submit to the exclusive jurisdiction of the courts located in California.


15. Changes to These Terms

We may update these Terms periodically. When we do, we will update the Effective Date above.

Continuing to use Zylo after updates means you accept the revised Terms.


16. Entire Agreement

These Terms, together with our Privacy Policy and any posted policies, form the entire agreement between you and Zylo.


17. Contact Us

If you have questions about these Terms, contact us:

Zylo
📧 support@watchzylo.com
🌐 watchzylo.com